Container Shipping Operator

Job Purpose

Supports the Transport Department by coordinating and administering shipping documentation, monitoring freight movements, and ensuring the timely dispatch and delivery of cargo in support of freight forwarding operations.

Key Responsibilities

• Coordinate shipping documentation to support efficient freight forwarding and transport operations.

• Prepare, verify, and maintain transport documents, including Delivery Orders (DOs), Container Interchange Receipts (CIRs), Equipment Interchange Receipts (EIRs), waybills, transport manifests, gate passes, and Proofs of Delivery (PODs).

• Manage container interchange activities, ensuring the timely collection, delivery, and return of containers in compliance with shipping line, depot, port, customer, and company requirements.

• Monitor container and shipment movements, maintaining accurate records and coordinating timely container returns to minimize detention and demurrage costs.

• Verify container condition during collection and return, documenting and escalating any damages or discrepancies.

• Liaise with shipping lines, container depots, transporters, port authorities, customs, customers, and internal teams to facilitate seamless operations.

• Maintain accurate shipment, transport, and container movement records.

• Receive, verify, and reconcile Proofs of Delivery (PODs) and container interchange documents to support invoicing and reporting.

• Investigate and resolve shipment, documentation, and container interchange discrepancies in collaboration with relevant stakeholders.

• Prepare routine transport and shipment reports and ensure compliance with company policies, customer requirements, and applicable transport regulations.

• Perform any other duties assigned by the Transport Supervisor or Transport Manager

Qualifications

• Diploma or Bachelor's Degree in Logistics, Supply Chain Management, Transport Management, Business Administration, or a related field.

Key Skills & Competencies

• Freight forwarding and transport operations.

• Container interchange procedures and documentation.

• Shipping and transport documentation requirements.

• Road transport operations and fleet coordination.

• Microsoft Office Suite, particularly Excel, Word, and Outlook.

Experience

• Minimum of two (2) years' experience in transport, logistics, shipping, or freight forwarding operations.

• Experience managing shipping documentation and container interchange processes is highly desirable.